Frequently Asked Questions

Thanks for buying a ticket to one of our shows. We want you to enjoy your time with us.

Please read the FAQ’s below and if you still have questions, we are easily reached by phone 267.626.1366  or email


Please remember that there is an age limit posted for all shows not designated a family show.


FAQ / General Info

Please read the info below and share with others in your party (as we only have your email).

Covid Info -

In response to the lowest number of new cases since late September 2020 and positive rates below 3 percent, Philadelphia will be lifting virtually all Safer-at-Home restrictions, including density limits, maximum capacity limits, distancing rules, etc. on Wednesday, June 2.
The indoor mask mandate will continue to be enforced until the Health Department reviews the state of the pandemic and may drop those restrictions on Friday, June 11. Our goal is to present a safe environment for our guests and performers.



There is no need to print your ticket. We check you in by your last name.

Please let others in your group know that even though all the parking signs say you can’t park here, and your car will be towed; you can park in any space for the shows, except for in front of the loading docks. There is free parking with 93 spaces.

The theater is hard to see from the road. Your GPS will bring you to Pine Rd… look for the Tavern on Pine restaurant (across from Septa’s Philmont Station) and pull into the parking lot and then you will see the theater straight ahead.

Please check age limits on shows when buying tickets. The venue reserves the right to deny admittance to underage people.

The show will start precisely five minutes after the time stated

Shows vary, but most evening shows run 80 minutes, without an intermission.  Family shows 60 minutes

You can take photos (w/o flash) and brief videos (less than 60 seconds)

Outside food and drinks are not permitted in the main theater (snacks/water available for purchase)

Venue is 100% ADA Compliant (please call if you need wheelchair access)

BYOB starts 90 min. and ends 5 min. before showtime (not during the show)

Please arrive at least 15 minutes before showtime

Theater doors are locked 15 minutes after showtime

We are two blocks from Septa’s Philmont Station

Performers Subject to Change/Tickets sales are final.

Theater available for rental for corporate/private events

We seat 60 people in our Lounge... Dinner & a Show!

We can send our performers to your event/location

Season Passes/Gift Certificates available... save up to 20%

Thank You Word Cloud in vector format

Have any questions we didn’t answer?